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MOM Investigation Conclusion: Red Crowns Senior Living

The investigation by the Ministry of Manpower (MOM) on Red Crowns Senior Living (RCSL) has concluded with the announcement of the outcome on 1 April 2024. In pioneering this new model of care, and tackling the challenge of finding a suitable regulatory framework, we accept the outcome of the investigations and are thankful for the support of the authorities in helping us streamline our processes under the law.

“I’m very grateful,” Joshua Goh, CEO of RCSL says. “A lot of people came together to find a way to keep Red Crowns going and make this work: staff, residents, their families, and especially the government.”

The investigation by MOM was announced in June 2023, following discussions since November 2021. It was a challenging period, with RCSL at risk of being shut down and with no clear directions as to how the seniors under our care will be taken care of. But amid the direness of the situation, our residents and their families — who were told to find alternative living arrangements — spoke up staunchly about how important RCSL was to their lives. And they were heard. 

In November 2023, RCSL was accepted as a part of the Shared Stay-in Senior Care Services two-year sandbox, piloted by the Ministry of Health and Agency of Integrated Care, supported by the Ministry of Manpower.

With this, we now hire the caregivers directly under the Sandbox agreement as Foreign Workers versus the previous model of hiring them under the seniors as Foreign Domestic Workers; this will ensure our compliance with the Employment Act. 

We are immensely grateful for the strong support and are moving ahead with fresh vigour, committed to innovating and expanding our repertoire of services to serve the growing and diverse needs of the ageing population in Singapore.

 

Red Crowns Senior Living remains committed  to care for our Singapore seniors in their golden years, by supporting them in daily care, activities and outings to enrich their lives; we will ensure every one of our residents have the opportunity to age with grace and dignity.

Redcrowns aims to help you live your senior years happily.
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